Shipping policy

(Since the printing and delivery of the goods are in charge of Printspace in London, part of the following come from their shipping policy)
  • All orders are shipped by Printspace in London using Royal Mail or Deutsche post signed for services
  • prints are dispatched to your nominated address within 48 hours of your order being accepted by Printspace

  • Studio Martino Pietropoli and Printspace are not responsible for delays outside our control. If supply of the goods is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may. Contact us to cancel your order and receive a refund for any goods you have paid for but not received.

  •  If you are not at home when the product is delivered. If no one is available at your address to take delivery and the goods cannot be posted through your letterbox, the delivery company will inform you of how you may receive your goods. You should refer to the terms and conditions of the delivery company for more information.

  • If you do not re-arrange delivery. If you do not collect the goods from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the Contract and you will receive a refund for any goods you have paid for but not received, less any delivery charges and other administrative charged involved in delivering, handling and storing your goods.

    International delivery.

  • We deliver to the countries listed on our website (International Delivery Destinations). However, there are restrictions on some goods for certain International Delivery Destinations, so please review the information on that page carefully before ordering goods.

  • If you order goods from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.

  • You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

  • You must comply with all applicable laws and regulations of the country for which the goods are destined. We will not be liable or responsible if you break any such law.